04:25:28 – Rapport First, Influence Second
07:16:16 – Whoever is the most determined.
08:56:15 – Know what your want.
10:16:12 – Respect for others.
12:22:23 – People with goals are natural leaders (influencers).
14:16:02 – Whoever speaks first is expected to take the lead… initially.
18:41:27 – Requisite Variety
20:47:20 – Break State
21:57:21 – Communication is redundant.
22:28:02 – The meaning of your communication is the response you get.
22:50:20 – Win/win is better in the long run.
23:46:08 – Behind every behavior is a positive intent.
25:29:27 – Session 7 – Presuppositions – We are all responsible for creating our own experience.
Triple Description Exercise
41:03:10 – Pre-Exercise
42:21:24 – Triple Description Demonstration
70:15:26 – After Class Discussion
